Marita Gouveia
Empathy and Active Listening are skills that foster effective communication, understanding, and rapport building. They allow you to connect on a deeper level, comprehend others' perspectives, and respond appropriately. These skills can improve relationships, enhance teamwork, and increase success in both personal and professional environments.
To get you started, here are some questions to get you thinking about this topic:
1. How well do you you respond to others' feelings and needs?
2. Do you ask for constructive feedback from those you interact with regularly?
3. How often does your mind drift to other things when you are engaged in conversation?
4. Do you know someone you’d classify as a “good listener”? Think about what do they do that makes you feel that way?
Issued on
October 9, 2024
Expires on
Does not expire